Responsible Conduct of Gambling (RCG)

The Standard NSW RCG course recognised by Liquor & Gaming NSW.

About the Standard NSW RCG course

  • This training is mandatory for anyone working with gaming machines in NSW.

  • It provides practical skills to promote responsible gambling, minimise harm, and comply with legal requirements.

  • You are not required to have the nationally recognised unit of competency to work with gaming machines in NSW.

Fees

  • $190.00 is the discounted fee for RCG training when you enrol and pre-pay online by credit or debit card.

  • The cost of phone or invoiced enrolments is $200.00 ($10 extra is for additional admin costs).

  • The NSW Liquor & Gaming fees for your RCG interim certificate and competency card are included.

Upcoming dates

No upcoming dates are open for enrolment right now. Please check back soon.

You'll receive

NSW interim certificate and competency card eligibilityLiquor & Gaming NSW emails your interim certificate after we lodge your successful completion. Use it to apply for your photo competency card at Service NSW.

Choose a date to enrol. We'll email you a secure sign-in link to confirm it's you, then collect your details and any payment - no card details until you're verified. You can add your USI from the student portal after enrolment.

The NSW RCG course covers:

  • Gambling in Australia and NSW

  • Defining and understanding gambling harm

  • Responsible gambling and harm minimisation measures

  • Interacting with patrons and the ‘RAAR’ framework

  • Responsible conduct of gambling in practice

Frequently Asked Questions

Additional notes

The NSW Standard RCG course does not include a nationally recognised unit of competency. The training fee includes the NSW RCG Interim certificate and competency card.

It is designed to prepare you to meet NSW gaming venue requirements and to identify and respond to signs of gambling-related harm.

Book your RCG class in NSW

Enrol online to secure your place and save — pre-pay to include the NSW L&G NSW fees.

Contact Us

Address

PO Box 450, St Ives NSW 2075

Hours

Monday – Friday, 9:00am – 4:00pm